I have been using the Pod for about 8 months - no real problems. One or two with it being knocked or just daft things. But I have now had a three week period of pumps not working when loading them or then just quiting 2 or 3 hours in. No error being shown - just a high pictch shrill. Getting a bit bored with it. The only difference is that I am in the Uk and they are paid for. I pay for me CGM and wonder if that is confusing the pump ? Anyone got any advice ? Gos

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So how odd is this - I have both Navigator CGM and Omnipod. Both where all good this evening and in the middle (roughly) of the time outs - so u would think I had nothing to worry about other than my clients and getting home !! But no - the Pod kicks off high pitched scream - (I am with mostly medics) - The Nav then shuts off !! Lottery ! bring it on. i switched to strips and pen for half an hour and then thought better of it - now having to re calibrate and put on new Pod (which is the easy part.

HI All,

We have two people on Omnipod in our house. And fails definitely seem to happen in batches. My theory, however, is not what is going on in the factory, but after they leave the factory. Mis-handled by one of our delivery people? Exposed to extreme cold? When we travel, I bring a TON of pods. They almost always fail while traveling - which makes me think that the more they are handled, the greater the odds of them failing. This is our second winter, and we are having a lot more fails than we ever have in the summer months (we live in CO, very dry) I actually don't mind when they fail during priming - better then than after I have stuck one on my six year old. Once I have a few pods fail from a box, I stop using them on him, and only on me. Omnipod always replaces them. Also, if you have to pay extra for insulin with cash, and it's documented it's because of tons of pod failures, Omnipod will reimburse you. We love our Omnipods. :-)

Jen - great to hear - I am also a big fan - only a hand full of us over here in the UK are using the OmniPod - I was just trying to work out what it is that causes the failures. I agree the no "beep" on filling is fine. Its like tonight when the pod just goes off and there are no alarms on the PDA or knowing what it last gave me. I am 42 - I reckon I can have a chance of working it out. Six year old wouldnt.

Last year around this same time, a lot of folks had multiple pod failures before ever getting past the priming stage. It coincided w/ very, very cold temps across most of the U.S.. I rarely had failures, but I had one box w/ multiple failures in a row. That box had been delivered during the coldest week of the year (below freezing - I live in Texas and our neck of the woods never tends to get below freezing). There were just too many people having pod failures from boxes delivered in very, very cold temperatures, so I've just decided all by myself that pods don't do so well after sitting in freezing temps for too long. Also, how long had they been below freezing on-board the delivery truck?

OK - just a thought - how about a trial of some type ?

Just a quick question and a thought. I know that most if not all of you are not using insulin right out of your refrigerator, right? If you are you should not. This is because chilled insulin like most chilled liquids has the ability store more gases in it, more air bubbles in this case.
The bubbles could be small enough where they are even difficult to see in the syringe when filling the pod but eventually as the insulin warms up combine into larger bubbles and of course may cause problems within the pump.
When I first started the Omnipod I used cold insulin and I even heard a cracking sound when filling the pod, I try now never to always set my insulin out of the fridge for a time to warm it up a bit.

Another thing to keep in mind is that we take for granted this marvel of a machine called the Omnipod. The Omnipod is a very sophisticated piece of equipment with on-board computers and such. Because of it's intended medical use of keeping humans alive it had to go through numerous self checks to make sure everything is as it should be.
The tolerance of the acceptance level of these test results are very narrow. You want to have the pod fail even if there is only slight chance of problems. We can all agree to this.

However, just one of my many thoughts, also keep in mind that there is a cost factor in manufacturing, inspection and distribution of these pods which leads me to believe that maybe the pods could be built a lot more fail proof however this would drive the cost up to the point where the pod could not be marketable meaning that it is cheaper to replace failed pods then to spend double the cost to make them in the first place.

Or, another thought of mine, maybe it's just a quality control issue with whom ever make them. China???

But I do know one thing for sure - I will never give up podding due to failures as long as Insulet Corp. keeps on replacing them and if they should stop replacing failed pods I will just go back to multiple injections as I will NEVER go back to a pump with tubes again - PERIOD.

I always fill the pod with insulin that is at room temperature. And yes quality comes with a cost price. However I assume that the quality of pods is near perfect. So I will take the few failures for granted as Ypsomed (distributer for the Netherlands) is replacing the failures. The pods are manufactured by Flextronics in China http://www.flextronics.com. PDF and reporting failures will help them getting better.

Guys the feedback has been fantastic. So in summary the temp whilst being shipped hadn’t crossed my mind. So I guess the travelling with 5 or 6 in the suitcase which goes in the hold is probably a bad idea !! Never thought of it. I just put the Nav sensors and Pods in the bag, then carry the insulin onboard. It would seem a good idea to change that.

The other point I have learnt is to do with the insulin out of the fridge – it makes sense that going from say 4 degrees to room temp (16 -18) is going to have an affect. Just taking that issue one step further, does anyone reckon going from indoors to cycling in cold weather, although obviously wearing the right gear, the arm is out in the cold. Would this also be a factor ?

Again, thanks for the input.


Yeah - don't check any supplies. Always carry your extra pods/sensors/vials/etc. with you on-board. Both pressurization and temperature issues can jack with all of that stuff.

I've been having an absurd amount of pod failures. I've had ones not even activated just sitting in the box and all of a sudden that annoying high pitched alarm goes off and won't shut off. Its also happened with extra pods in my desk at work same thing all of a sudden the alarm just goes off. It's been super frustrating not only because then I'm low on pods but because the alarm won't shut off not even after trying to reset it. I'm in an office setting and this is quite disruptive to my fellow co-workers. I’ve also had this alarm sound when pods have been activated and on for a few hours. One time I was walking after lunch and left the PDM at my desk and when I came back into the building I could hear the alarm. Omni Pod has no idea what could be causing the problem except for maybe static for the one that went off while I was walking. this past shipment I've had at least 10 pod failures....Very very frustrating... sorry no advice but can relate...

What area do you live in? I'm just wondering if there is really something to my "cold theory". I seem to see these comments on massive pod failures all around this time of year.

Hi Kimberly, I live in New England.




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