Information

OmniPod Users

This group is dedicated to giving OmniPod users a place to discuss and share our experiences so that we may grow and help each other "make diabetes a smaller part of our lives."

Please note: the exchange, sale or giveaway of items between members that require a prescription from a licensed practitioner, including insulin pumps and pump supplies, is not allowed on TuDiabetes.

We encourage you to donate supplies to non-profits such as the Charles Ray III Diabetes Association and Insulin for Life, which accept insulin pumps and pump supplies (as well as other diabetes-related prescription items).

You can also approach your physician's office or local medical groups to discuss donating them to those in need of assistance in your area.

Members: 1750
Latest Activity: on Friday

Diabetes Forum

Infusion Question

Started by Ali. Last reply by jbowler Jan 18. 11 Replies

Could it be this box of pods?

Started by Ms Ashua. Last reply by Ms Ashua Jan 15. 7 Replies

break time?

Started by ANTONIA RETMAN. Last reply by jbowler Jan 13. 6 Replies

Omnipod and United Health

Started by Paul. Last reply by Paul Jan 10. 4 Replies

Battery removal from the PDM

Started by MarlboroNick. Last reply by MarlboroNick Jan 7. 5 Replies

Having issues with the automatic insert

Started by Rachael_elizabeth. Last reply by SherryAnn Jan 6. 6 Replies

On hold with Insulet

Started by Paul. Last reply by SherryAnn Jan 6. 5 Replies

Holidays and Diabetes

Started by SherryAnn. Last reply by elaine peterson Dec 26, 2014. 7 Replies

Humana for Omnipod?

Started by dalajosa. Last reply by Gary Dec 15, 2014. 2 Replies

What insurance is most OmniPod friendly?

Started by JessK. Last reply by rgcainmd Dec 10, 2014. 22 Replies

flying with the OmniPod

Started by MarlboroNick. Last reply by jbowler Dec 6, 2014. 7 Replies

OmniPod Accessories - Freed DM

Started by DextrosePLZ. Last reply by DextrosePLZ Nov 29, 2014. 14 Replies

Omnipod & porcine insulin

Started by KCCO. Last reply by Dave Nov 26, 2014. 6 Replies

Manual pod reset of alarm

Started by MarlboroNick. Last reply by Dave Nov 26, 2014. 13 Replies

Where are you getting Freestyle test strips?

Started by MissyMoo. Last reply by jbowler Nov 24, 2014. 10 Replies

Comment Wall

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Comment by Kitabparast on August 22, 2011 at 6:44pm
I guess I have been somewhat lucky with the OmniPod. It hasn't been smooth sailing, though. One box seems to have an inordinate amount of malfunctioning pods (in about two weeks, 7 malfunctioned). But Insulet has usually been extremely responsive in dealing with whatever problem I may be having.

I never report occlusions. Those seem to be more either my fault or my body's fault than Insulet's. About 75% of the time there's an occlusion, there's either a lot of dried blood around the canula or there's a major gusher when I take the canula out. Simply the luck of the draw, and not something one can really tell very easily.

Yet, I haven't always been the best customer. When I freak out, I freak out, yet the customer service representatives keep their cool - and even calm me down. I remember a very, very nervous customer service representative being hounded by a pump expert at Joslin Diabetes Center who demanded to know why the OmniPod didn't show insulin on board like other pumps. He did a very good job in a difficult situation.

I don't think the OmniPod is for all people, but it seems every single insulin delivery solution - every single pump, every single MDI regimen - has its problems. I had problems with MDI. I have problems with the pump. It's part of the picture. If someone finds one solution works better than another, more power to them! There is no one-solution-fits-all solution when it comes to diabetes.

As they say, YDMV (your diabetes may vary).
Comment by Hockey Mom on August 20, 2011 at 12:42pm
I know that they are not tracking occlusions anymore because we never go to all of the trouble to call on those anymore. If they won't replace the pod, why bother to call ?
Comment by JohnS52 on August 20, 2011 at 12:36pm
I've been relatively lucky with the pod and like it because of the lack of tubing. It would be great if there was a tubeless alternative to OmniPod and I bet these issues would be resolved quickly.

With regards to which pump one uses. It's really about Diabetes control, whatever works for you is what you should use. We all have the D curse and that's what keeps us together in this figt.

Good luck.
Comment by DEA on August 20, 2011 at 12:10pm
Steve D, I imagine that their "packing process" means randomly grouping pods as they come off the line to minimize the chance of a "bad run" ending up all in one box. But you could still get a bunch of clunkers in one box. I think my record is 4 that failed during priming.

Any occlusion problems with the OmniPod, for me, at least, have more to do with local infusion site problems than a problem with the Pod itself. Aside from the fact, of course, that the infusion cannula does not go as deep as other pump cannulas go. I've tried to vary the infusion sites more after a couple of days of "insulin just won't absorb", but after starting on the Dexcom Seven+, where the sensors are only supported on the abdomen, it has cut into my usual spacing for the OmniPod.

I definitely sympathize with the folks for whom the OmniPod is not working. For me, the rare difficulties have been worth it to be off a pump with a tube, but I know that's just my own mental calculus.
Comment by Steve D on August 20, 2011 at 9:39am
Hey guys, I am sorry for the negetive post yesterday, I had just gotten off the phone with Inuslet and I was red in he face. I agree, there are very few pump companties that will replace an occuleded system, but I met with an Anamas rep yesterday, and I am convinced that they will do alot more than Insulet when there is a problem with occlusions. It seems to me that they just think it is unnacceptable to have occlusions in ANY of the pumps that leave the factory, period. It doesnt seem to me that Insulet has this mmindset, seeing as so many occlusions happen, on top of the faulty pumps they ship out. I am VERY bothered by the attitude that they have, and when I speak with them they "tell" me that the failure rates that I am experiencing are "Just not possible b/c of our packing process." Well, I dont thing your 'packing process" would be the root of the problem.....maybe you should take a look at your MANUFACTURING PROCESS!
Comment by Janice on August 20, 2011 at 7:10am
I am truly sorry that some of you are having such high failure rates with the Pod. I have very nearly none. I wonder whether or not Insulet is tracking the percentages of users that have bad results in order to improve their product. I wish all of you well. I wouldn't have hung in there as long as some of you have. You're dealing with not only short term problems which could be dangerous, but your long term health as well. I have another reason that I might be switching to another pump. I might be going to the Ping. My granddaughter loves the pink one. She won't consider wearing "a huge egg" on her body. I need to support her. She thinks that it would be cool if she and Nana have the same pump.
Comment by CyNdyM on August 19, 2011 at 7:59pm
Brooklyn, what are you changing to? I am considering leaving omnipod, for the same reasons Steve have. I totally agree with him. I cannot be having anymore high BG's for no apparent reason! I just dont know where to go. I have used the minimed pump and I liked it, but I am wondering if I should go to Animas instead.
Comment by Rebecca on August 19, 2011 at 3:48pm
Steve, I will admit that Omnipod is my first pump so I do not have experience with other companies. But to the best of my knowledge no pump company will replace occluded sets, nor pay for extra insulin, test strips, or any complications you may develop. While the Omnipod failure rate is higher than most of us would like to see they are good about replacing most pods that fail and many of us have developed methods to retrieve insulin from failed pods. I hope that you find Animas more to your liking (they are a great company) but Insulet's business practices, except for maybe quality control, are above average in the industry.
Comment by Steve D on August 19, 2011 at 3:24pm
To Everyone considering the Omnipod...I am switching to the Anamas P:ing as of next week, as MY dealings with Insulet have gone completely sour. I have found over the five years that i have been an Omnipod wearer that I have about a 30% pod failure rate, and thtat is unacceptable to me. Also, since i have been on the pod my A1C has gone from 5.8 to 7.0. The wasted insulin per bad pod is costing me hundreds off dollars, when I speak to Insulet they are happy to send my pod replacements, as long as the pod they are replacing has gone sour in some way they cannot control. Occlusions, NO. They will replace wasted insulin, but the increase in strips to test (a necessity when a pod is not working) or medical necessities from bad A1C's they will NOT cover. It is just time to go somewhere else!
Comment by Neil M on August 18, 2011 at 2:44pm
Hi all, Omnipod recommended to me by my PC and to him by another of his patients. Sent for the introductory kit and went to the web site. Type 1, 41 years, turning 57 soon. Do ya think it's worth it? God knows, still not an "expert" but not sure if turning to a pump type set-up at this point will cause more harm than good. Appreciate any/all thoughts. Thanks!
 

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