I recently got a new One Touch Ultra 2 with the delica lancing device and so far I love the finer lancet. However, in the current vial of test strips, I have had at least 4 that have given me an ERROR 2 (meter or strip problem) and in the vial before I had 1 or 2.

I don't ever remember getting this error with either my UltraSmart or UltraMini with 5+ years of use. I am not sure if it is the current batch of test strips or the new meter.

Has anyone else had this error? I would love to know.

Views: 225

Replies to This Discussion

According the the website you are using a used strip or there is something wrong with the meter and or strips. Call One Touch they will be more to do a replacement.

May I ask why you went with the One Touch Ultra 2? I am just curious.
They aren't used strips, so that isn't the problem. I will call One Touch if the problem continues, I was just wondering if anyone had had a bad batch of test strips that resulted in this error.

Although I was mainly using the UltraSmart, I wasn't using it to full capacity and I thought I might like something a little
smaller so I went with the Ultra2. I may go back to the UltraSmart, as I like the fact that it takes regular batteries which are easier to find.
I actually have had those errors. It may be because you put the blood in the test strip too soon. I dont remember why else it would do that, but there are reasons. Just get a new test strip if it happens.
The error comes up before it even asks for the blood sample. I just don't want to waste too many test strips. If it continues to happen, I'll call One Touch, they have given me good customer service in the past, so I don't doubt that they would replace the meter if needed.
Wow, that is weird that it comes up before it asks for blood. I would give them a call soon. I'm not really sure how I would handle it, you might wan to ask for a refund or new strips. idk, i let my grandpa do all that stuff(:

RSS

Advertisement



REsources

From the Diabetes Hands Foundation blog...

TuDiabetes Is Getting A Makeover!

Written By Emily Coles, TuDiabetes Community Manager. Last summer we surveyed members of TuDiabetes and EsTuDiabetes online communities, and gained some GREAT insights! We learned that our members are happy with the information and support they receive on TuDiabetes and Read on! →

An eye opening experience at @CWDiabetes!

Last month, I had one of the most amazing experiences I have had with technology since I have been living with diabetes. It happened at the Focus On Technology conference organized by Children With Diabetes in Los Angeles (the first Read on! →

Diabetes Hands Foundation Team

DHF TEAM

Manny Hernandez
(Co-Founder, Editor, has LADA)

Emily Coles
(Head of Communities, has type 1)

Mila Ferrer
(EsTuDiabetes Community Manager, mother of a child with type 1)

Mike Lawson
(Head of Experience, has type 1)

Corinna Cornejo
(Development Manager, has type 2)

Desiree Johnson  (Administrative and Programs Assistant, has type 1)

DHF VOLUNTEERS


Lead Administrator

Brian (bsc) (has type 2)


Administrators

Lorraine (mother of type 1)
Marie B (has type 1)

DanP (has Type 1)

Gary (has type 2)

David (has type 2)

 

LIKE us on Facebook

Spread the word

Loading…

This website is certified by Health On the Net Foundation. Click to verify. This site complies with the HONcode standard for trustworthy health information: verify here.

© 2014   A community of people touched by diabetes, run by the Diabetes Hands Foundation.

Badges  |  Contact Us  |  Terms of Service