Roche Accu-Chek Users

For those who use this amazing insulin pump or are interested in know something about it.


Please note: the exchange, sale or giveaway of items between members that require a prescription from a licensed practitioner, including insulin pumps and pump supplies, is not allowed on TuDiabetes.

We encourage you to donate supplies to non-profits such as the Charles Ray III Diabetes Association and Insulin for Life, which accept insulin pumps and pump supplies (as well as other diabetes-related prescription items).

You can also approach your physician's office or local medical groups to discuss donating them to those in need of assistance in your area.

Members: 128
Latest Activity: 6 hours ago

Diabetes Forum

Summer Pumping

Started by Khürt Williams. Last reply by Khürt Williams Jul 11. 2 Replies

accuchek combo

Started by Michelle p. Last reply by Michelle p Jun 18. 2 Replies

Comment Wall


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Comment by Craig C on February 5, 2013 at 6:13am

I've had the same problem when I'm around a lot of metal or electric appliances. Fluorescent lights could also be an issue as I know they affect cellular signals too. I've learned not to be standing by the refrigerator and stove when taking a reading. Bluetooth is a wonderful thing but, as with all electronics, it is susceptible to electro-magnetic fields.

Comment by Dee on February 4, 2013 at 2:47pm

Thanks Abby, I wasn;t told this. The pump is usually in my back pock so maybe that is the problem. Seems a bit of a nuisance.

Comment by Dee on February 4, 2013 at 2:44pm

The bluetooth symbol Has stopped flashing and I get a bolus advice, then I try to give the bolus and it says Communication Warning and tells me to Manual Pump.
I thought the whole point was that you could tuck the pump away somewhere discreet and not have to touch it. At the moment I don;t know if I'm going to have to fish it out each time I use it. Could it be a fault?

Comment by Abby on February 4, 2013 at 2:41pm
Yes I order from accu-chek but don't have to pay due to the NHS in England so works well for me. They certainly last a lot longer than the ones provided with the spirit (and the original provided with the combo).
Dee - I've had it a few times but was to to be aware that the Bluetooth won't go through me, so to make sure when programming they are in a directive with each other with only clothes in the way. They said I'd eventually be able to work out what it would/wouldn't pass through, which is true :)
Comment by Mike Ratrie on February 4, 2013 at 2:37pm


I would think that you will see the Communication Warning anytime you have been out of range and then turn on the meter, or if you have just turned on the pump screen for any reason.

Whenever I see the bluetooth symbol flashing, I wait until it is solid before trying to test or use the Bolus Advisor. A few times when I know the communication won't work (because I used the pump directly), I have turned the meter on and off, then back on.

Comment by Dee on February 4, 2013 at 2:23pm

How often should I expect to see Communication Warning. I've been using the combo for a week and have had this about 5 times and have had to manually set the pump.

Comment by Craig C on February 4, 2013 at 2:08pm

Once I use up the supply of alkaline cells that came with the Combo I'll switch to lithiums.

Abby - do you order your batteries from Accu-Chek Supplies? I never have; I just get them at the store. I'm kind of partial to the Duracell Ultra batteries as they do seem to last a little longer but I've not used those since getting my Combo last November. Has anyone done a price/longevity comparison between alkalines and lithiums?

Comment by Abby on February 4, 2013 at 1:23pm
Not sure which ones you use, but I was told to ask for lithium batteries and not the batteries I used for my Spirit. At first I continued using them, until I aced a other order and got about a month out of those, but so far 6 weeks out of the lithium! Not changed my meter one yet but don't use it that much (have another one too), but use lithium's in that too. They said batteries will last shorted periods due to the amount the Bluetooth uses up.
Comment by Mike Ratrie on February 4, 2013 at 1:12pm

Okay fellow Combo users (Combonites?), here is what the pump support folks told me regarding the batteries -

Expect approximately 4 weeks. While this is WAY shorter than the old Aviva meter, this meter does a LOT more.

The rep mentioned that I can do other things to try and lengthen the battery life like reducing the volume/intensity of the alarms, the key sounds, the brightness of the screen, etc.

Craig, if you are getting a month and a half, you are doing well.

Marie, I am also on my 3rd pump battery, but I think the second one I put in may not have been the freshest. I got the alarm that the battery was low about two weeks after I put it in and decided I would see how long it took before I received the Epmty alarm - 2 weeks!

Comment by Craig C on February 4, 2013 at 7:45am

I seem to get about a month and a half of battery life in the meter itself and about a month or so on the pump. All in all though I really like the new system.


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From the Diabetes Hands Foundation blog...

DHF Partners with HelpAround in an Effort to Connect People Touched by Diabetes

  Leer en español Technology has the amazing ability to ease the stress associated with diabetes; It simply makes our lives a little more bearable. That’s why we are excited to announce DHFs partnership with HelpAround. This new application will help Read on! →

La Diabetes Hands Foundation y HelpAround uniendo las personas tocadas por la diabetes

  Para nuestra comunidad de diabetes la tecnología ha venido a llenar muchos vacíos y a hacer de nuestras vidas un poco mas llevaderas. Eso mismo nos proporciona una nueva aplicación de geo-localización llamada HelpAround (Ayuda a tu alrededor). HA Read on! →

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