Comment

Comment by Marie B on April 9, 2011 at 1:36pm

for me, it's the security of having a back-up pump that trumps any other feature of the Medtronic. Please read this discussion by Manny about how his pump failed and he had no backup plan (or pump)
http://www.tudiabetes.org/forum/topics/a33-error-paradigm-insulin

I would not have the slightest idea how to go back on shots. Additionally, from time to time you'll hear about poor customer service from some other pump companies. I've had Accu-chek (Diestronic) pumps for over 20 years and I've never had a bad experience with any one on the phone at any hour of the day or night. They even next day airmailed me a extra spare pump to the British Virgin Islands once when I drowned my pump on vacation. Sorry I don't have a CGMS. anyway, good luck with your choice, let us know what you decide.

Comment by Jan on April 9, 2011 at 12:00pm

I was diagnosed in mid-January, and am currently doing research to prepare for my first pump.

Why did you all choose the Spirit over the Medtronic?
Is it true that, like the Medtronic, the Spirit also has an integrated CGM system?
Has anyone out there used both? Curious to hear what your thoughts.

Thanks so much!
Jan

Comment by Rob Muller, Roche Diabetes Care on March 18, 2011 at 8:22am

Good to hear it, Hamish - and glad to help. Have a great weekend.

Cheers,

Rob

Comment by Hamish Norton on March 17, 2011 at 1:09pm

Hey thanks Rob,
Yip, I've called Dee now and she is on to it. Apparently she will be getting in contact with you guys soon, as we couldn't figure it out.
So hopefully I'll soon have it sorted.
Thanks.

Comment by Rob Muller, Roche Diabetes Care on March 17, 2011 at 6:45am

Hello Hamish,

My name is Rob Muller, and I'm with Roche Diabetes Care here in the states. I'm sorry to hear you're having difficulty. If you haven't yet, please call the Accu-Chek Pump Hotline in New Zealand at 0800 696 696 and let them know what's going on. If there's anything else I can do to help, you can always reach me here at TuDiabetes, or at rob.muller@roche.com.

Keep me posted.

Thanks,
Rob

Comment by Hamish Norton on March 16, 2011 at 4:20pm

Hi Everyone,
I've just got myself the Accu-Chek 360 software. I can download my Performa meter fine, but my D-TRONplus Pump doesn't seem to work. Has anyone else had any trouble with download their pumps?
Here's a link to a video of the process I went through.
http://www.youtube.com/watch?v=1IHenIJ4rKU
Perhaps you can spot the problem.
Thanks,
Hamish

Comment by Marie B on March 12, 2011 at 6:10am

for those in the US, remember to download your numbers this evening as tomorrow we set the clocks forward one hour.

Comment by Rickst29 on February 9, 2011 at 9:12am

Luis, about your rash using Cavilon:

I get bad reactions from nearly all adhesive "helpers", and also from the "naked" pads themselves. (AccuCheck infusion sets and Dexcom Sensors.) But unlike your "hmm, this is new, I don't like it" experience, an unprotected site for me will ALWAYS break out with pussy blisters :((

I have found that the Smith+Nephew mini-wipes, named "Skin-Prep" (NOT the more popular "I.V. Prep") creates wonderful results:

The tape stays on much better, even in great heat, and in swimming, and exercise (38-40c is not unusual where I live.)

No rash!

I never need to re-apply. It works by drying into a thin, non-allergic layer which protects skin from Tape in one direction, and Tape from sweat in the other - and pad glues all stick to it much better than they stick to skin.

No need to "remove" with nasty chemicals after you change sites, either. It never creates irritation for me, I simply ignore it's presence on old sites. The only way I'm able to even find used areas of Skin-Prep is by scrubbing really hard with a sponge. (Don't do that! I was only curious.)

It might be a superior alternative to your Cavilon spray.

However, there's one important trick with this product: You must allow the skin to dry COMPLETELY after wiping, before putting your infusion set pad down. At 39c, it happens naturally in just a few seconds (of course); but in Winter, or early morning, or an air-conditioned room, you should use a hair dryer. Wait until you see it start to get shiny from tiny, microscopic cracks develop on the surface during the drying process. (The cracks have no effect on performance; I think they're only on the surface of the "film" barrier which the product creates for you.)

Comment by Lukasz on February 9, 2011 at 12:58am

Hi everyone. Thanks for invitation ;)

Comment by Jake on February 3, 2011 at 5:33pm

Also the update for Accu Chek 360 for windows 7 (With 64bit drivers) is now avalible, but is backordered (US)

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