Replies to This Discussion

Permalink Reply by BadMoonT2 on September 29, 2010 at 7:16pm

If it came with your OS, it's pretty much click and go. It's preinstalled, just look in programs. If you hibrenate when you shut XP down it even boots pretty fast. From Jakes reply it sounds as if its strictly a software issue so it should work.

I do have the special cable but it looks just like the one from my camera.

Permalink Reply by tmana on September 29, 2010 at 8:27pm

You do need the special cable for each meter you connect to your PC.

You can run 32-bit programs in WinXP-mode if you are running Windows 7 Professional or Windows 7 Ultimate -- this mode is NOT available under Windows 7 Home Premium, nor is it available under 64-bit Windows Vista.

Lifescan (OneTouch Ultra) and Abbott (Freestyle Lite) meters require third-party drivers under 64-bit Windows Vista; additionally (if it's not been updated since I got mine installed over a year ago), the Freestyle driver for 64-bit Vista may require a registry hack.

Permalink Reply by DanK on September 29, 2010 at 8:32pm

ok, i got the software working in xp mode, but no cable, guess i'll have to call them up. i'm excited about actually having nice printouts and tracking. definitely going to make spotting trends easier.

Permalink Reply by Jake on September 29, 2010 at 9:02pm

Its NOT a regular mini USB cable unfortunately, but wavesense is pretty good at just sending them out for the asking. Call the 800 number during the day and they usually will just send you one.

What im saying is these are an example of some of the other diabetes related programs I have found to work under a virtual machine, in addition to the Zero Click software....You usually just set up the virtual machine, and just run it when you need to upload the data....

I got the Accu Chek 360 software to mostly work under XP in virtualization as well..
(Have not gotten the Pump configuration software to work however, compatibility issues with the USB IR device)

Once you set it up you just run the virtual machine when you need it..

Permalink Reply by DanK on September 30, 2010 at 9:15am

called them up today and my cable is on the way :)

it seems odd that so many of these programs only run on XP. i think the reason may have to do with requiring fda approval though, which would dramatically slow the update cycle.

Permalink Reply by BadMoonT2 on September 30, 2010 at 10:47am

The problem is the 64 bit architecture, most programs seem to do OK but hardware drivers need a rewrite. You will encounter the same problem with printer drivers, except that most printer company's seem to be further along in the rewrite process.

XP mode allows you to run a 32 bit OS inside of a 64 Bit OS. They included it free in certain versions of Windows 7 to encourage early adoption of Windows 7. It's a viable workaround in many situations.

I'm sure FDA approval is also a factor, seems strange they have to approve software just to print a chart of your readings.

Permalink Reply by Jake on September 30, 2010 at 1:11pm

Thats *exactly* why so many apps just run on XP...
Its the FDA... Theres a whole can of worms regarding software and the FDA.. I understand them trying to protect users but theres a point of diminishing returns..

Permalink Reply by Jeff on November 13, 2010 at 8:29am

If you call them and are nice to them on the phone, they will send you a free cable. I told them my meter usage is high, and it was between their Jazz and Bayer's USB Contour. They then offered to send me a free cable. I do like their software, but Bayer's is pretty good also.

Permalink Reply by DanK on November 13, 2010 at 9:17am

same here - i said i got the software but it wouldn't work with my usb cable. they said - no problem, we'll send you one, what's your address?

Permalink Reply by Jake on December 4, 2010 at 10:30am

If it just ran, the odds are your running 32bit Vista...The problem is people who have 64bit Vista/Windows 7.... the cable needs a different driver.... thats not avalible last i checked...

Most diabetes apps do NOT work in windows 7(either 32 or 64), and almost all do not work in windows vista 64bit.. Some work in Vista 32, but there are even some that ONLY work in windows XP.. Blame the FDA

Permalink Reply by Winston61 on January 18, 2013 at 1:41pm

my experience with Zero Click- the program would not install under Win 7 Pro 64 bit. XP Mode seems a bit of pain to set up for just one program. Customer support told me that the usb cable is proprietary to their software. I like the meter (I got mine at Kroger) and it would be convenient for the software to work. Hasn't Win 7 been around since 2010 or 2009?

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