Joe White
  • Male
  • Turnersville, NJ
  • United States
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Latest Activity

Joe White replied to HFXNS's discussion 'Pump out of warranty' in the group Animas Insulin Pump Users
"I would suggest that you attempt to go the year without the warranty. I was doing that with my son's Ping, especially since it had recently been replaced due to button issues. I could have spent the money for a new pump, and it would have been…"
Mar 31
Steve replied to Joe White's discussion 'Problems ordering from Animas' in the group Animas Insulin Pump Users
"I just placed an order with animas and like others, I got the endless ringing and no answer. I solved it by pressing 0 several times. When I got through, Monica informed me that several others mentioned having the same problem and that the extension…"
Feb 28
Suzan replied to Joe White's discussion 'Problems ordering from Animas' in the group Animas Insulin Pump Users
"I also gave up and then tried to order online. After filling out the info for ordering online, up popped a message that they wanted to be sure that my online account was in order with my previous account (the one where I called and spoke to a real…"
Feb 22
Joe White joined Jigga's group
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Tandem T:Slim Users

New insulin pump from Tandem, the T:Slim touch screen insulin pump. Please note: the exchange, sale or giveaway of items between members that require a prescription from a licensed practitioner, including insulin pumps and pump supplies, is not allowed on TuDiabetes.We encourage you to donate supplies to non-profits such as the Charles Ray III Diabetes Association and Insulin for…See More
Feb 20
Joe White replied to Joe White's discussion 'Problems ordering from Animas' in the group Animas Insulin Pump Users
"Apparently the order has been fixed and is shipped to get it tomorrow. I was told that my online account was not matched with my son's pump, so there was no Rx, which held up the order. The rep that responded to my email, did call me, but I was…"
Feb 20
Marc replied to Joe White's discussion 'Problems ordering from Animas' in the group Animas Insulin Pump Users
"I had a nasty run in with them recently too... After my last order taking forever to process and having to reuse tubing and reservoirs because I ran out, I was told make sure to order when you open your last box, which for me means 20 days…"
Feb 19
Joe White replied to Joe White's discussion 'Problems ordering from Animas' in the group Animas Insulin Pump Users
"No, I called multiple times, and never got through even though I let the phone ring a minimum of 20 times. I ended up ordering online. I also emailed reorders@animascorp.com, and have gotten a response from someone at animas (I think actually a…"
Feb 19
dgzee replied to Joe White's discussion 'Problems ordering from Animas' in the group Animas Insulin Pump Users
"Hi Joe. That sounds frustrating. I've always gone through a rep too for ordering my supplies but that's not something I suppose any of us would expect to happen regardless of which method we'd chosen. Hopefully not an everyday…"
Feb 19
Xman's Mom replied to Joe White's discussion 'Problems ordering from Animas' in the group Animas Insulin Pump Users
"I always call and speak to a representative, especially if I am changing the colors of my son's infusion set. The automated phone line doesn't work for me."
Feb 19
Joe White replied to Joe White's discussion 'Problems ordering from Animas' in the group Animas Insulin Pump Users
"I will be watching the order, and will call if it stays 'in process' to long. I could not figure out how to opt out of the automated system, and it was new to me (wasn't there for the last order) I guess you can mess up the zip code…"
Feb 19
Zoe replied to Joe White's discussion 'Problems ordering from Animas' in the group Animas Insulin Pump Users
"Hmmm. I haven't had that problem, but I ignore all "automatic ordering" options and make sure to speak to a person. I have definitely had problems with online ordering and when I mention this to the agents they agree that it's…"
Feb 19
Joe White added a discussion to the group Animas Insulin Pump Users
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Problems ordering from Animas

I just tried to reorder the cartridge, infusion set and batteries for my son 's Animas one touch ping, by calling in. They have a new automated ordering system, that asks for zip code, DOB(MMDDYY) and a few questions. It then repeats your last order and asks if you want to order it today. I answered no, because I just wanted to change the color of the infusion set, so the system transfers you to a number that rang a minimum of 30 times, at which time I quit counting, and it might have gone 20…See More
Feb 19
Susan Van Abs replied to Joe White's discussion 'Apparently Animas Pumps are only waterproof under warrenty' in the group Animas Insulin Pump Users
"I have never had a problem with water getting in my pump - and I wear it swimming and in the shower and have not been diligent with replacing battery caps. Also the warranty on your original pump carries over to the replacement pump. If you only had…"
Jan 10
Joe White replied to Terry's discussion 'Belt clip irritates, fails, Animas dodges responsibility' in the group Animas Insulin Pump Users
"I agree that the pump clip is not a great design the breaks. I joking suggested to the customer service person that Animas should offer a buy 5 get the 6th one free offer, and she laughed and said she would suggest it. That said, as an engineer, I…"
Aug 18, 2013
Traicy replied to Joe White's discussion 'Apparently Animas Pumps are only waterproof under warrenty' in the group Animas Insulin Pump Users
"I've had a 2020 since 2008 and water has never gotten in it. Granted I dont swim every day and I'm not in water for long periods of time but it's never got water logged."
Aug 2, 2013
Phil Lindner replied to Joe White's discussion 'Apparently Animas Pumps are only waterproof under warrenty' in the group Animas Insulin Pump Users
"I have worn Animas pumps since 2007. First I had a 2020 and now a Ping. One of the main reasons I picked Animas is because the pump is waterproof. There are limitations and required maintenance to keep them waterproof. The pump is listed as…"
Aug 2, 2013

Profile Information

How do you hope to benefit from TuDiabetes?
Share /get information
Date diagnosed
October 19, 2007
Most recent HbA1C %, date of result (optional)
7.9
Type of treatment/devices you use
Pump
What pump model do you use, if any?
Animus One Touch Ping

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