"I have several issues with how this whole supply issue is being handled. I was told explicitly today, that ALL distributors are being told by Insulet that they are back-ordered. The only way for a customer to get pods guaranteed is to directly order…"
"Yup, I start getting nervous when I'm down to the last box of a 90 day supply, and I'll always have at least 5 to 10 pods as back-up to the 3 for my regular 90 day supply.
This last shipment with the new pods was definitely nerve wracking.…"
"Sorry to hear about your troubles Melanie. Hopefully you get your pods very soon. I had 3 failures in a row over the weekend. i believe they were all related to filling the pods with a little over 200 units of insulin. I could never go back to…"
"Problem was I had to change doctors and the order was faxed while I was at the new office and I was old they would be at my house on Thursday. I still had 5 left but 3 pod failures later I was stuck. I usally don't have a problen either."
"my soon to be husband has no idea when I am low and how I feel. Explaining it to him has no clue. He doesn't get how I am tired after a low. I told him go about 12 hours with out eating or work all day with out food and then you will know how…"
I called Omni pod last Wednesday they said they were shipping them out to me that day. When I got home from work on Friday still no pods. I call the company after 45 min on hold I get someone in reorder who could not help me or send me pods until Tuesday. Then she transfered me to Product support. On hold yet another 30 min on hold for them to tell me they can't do anything until Tuesday. I had enough pods to get me until Today. If I had no errors. All she said was she was sorry and to call my…See More
"Oh this is the story of my life. I did learn not to put more than 200 units into the pod. Also make sure you are calling everyone of them in and they will send out replacements and send the bad ones back to them."
Written By Emily Coles, TuDiabetes Community Manager. Last summer we surveyed members of TuDiabetes and EsTuDiabetes online communities, and gained some GREAT insights! We learned that our members are happy with the information and support they receive on TuDiabetes and Read on! →
Last month, I had one of the most amazing experiences I have had with technology since I have been living with diabetes. It happened at the Focus On Technology conference organized by Children With Diabetes in Los Angeles (the first Read on! →