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Latest Activity

RobAW replied to Dave's discussion 'Well that's a first time...' in the group OmniPod Users
"That's an interesting theory as well."
Sep 3
RobAW replied to Dave's discussion 'Well that's a first time...' in the group OmniPod Users
"Perhaps it's a PDM issue. I would definitely report it to Insulet, and start the ball rolling if it happens again, at least there's a record of it. I got my old pdm replaced once because when I changed batteries, I lost all my settings. It…"
Sep 3
RobAW replied to joey's discussion 'tips for going to an amosment park. and water park' in the group OmniPod Users
"Went to Cedar Point last week for two days and had no issues. We stayed close to the park so I didn't bring the extra gear with me, I left it all in the hotel, but do bring lots of spares with you in case you knock one our more off, it happened…"
Aug 17
RobAW replied to Bonnie's discussion 'Pod Problems' in the group OmniPod Users
"Hi Bonnie. I'll start by saying good luck with your decision, and it's a good thing you're researching. For me, the Omnipod was the only choice. I have no desire to pump with a tubed machine. I also agree totally with Barbaraann. I an…"
Aug 11
RobAW replied to savage810's discussion 'Omnipod and the slow degradation of performance' in the group OmniPod Users
"Steve D, I'll start by saying that I'm truly sorry that you had to go through a heart attack. I'm also very glad that you survived and still have your witts about you - I wish nobody ever had to go through such an experience. I do,…"
May 15
RobAW replied to RobAW's discussion 'Kudo's to Omnipod and their support team' in the group OmniPod Users
"It must have something to do with the Canadian team or that GSK is involved here. I deal directly with Omnipod Support for ordering my pods as well as any problems I have, and have not experienced any problem ever. I wish I had such great support…"
May 14
SueSue liked RobAW's discussion Kudo's to Omnipod and their support team
May 11
duckatect replied to RobAW's discussion 'Kudo's to Omnipod and their support team' in the group OmniPod Users
"your lucky. when I first started on the omnipod 4 years ago, I too had great experiences then they outsourced my pods to Byram (not bad but not great either) and then when they introduced the new smaller pods everything, in terms of customer…"
May 11
Dee replied to RobAW's discussion 'Kudo's to Omnipod and their support team' in the group OmniPod Users
"Wish I could say the same...this past Thanksgiving, we were in Ohio from Fl. I too a box of the OLD pods by mistake.. I called Insulet with my problem. We were going to Pa next, and I was told they would advance a box to the next stop, the next day!…"
May 9
dishers replied to RobAW's discussion 'Kudo's to Omnipod and their support team' in the group OmniPod Users
"awesome story, the Canadian Omnipod support team rocks. I have never had a bad experience with them either and they have a good sense of humour in a professional manner as well. I like hearing positive stories. Thanks for sharing Rob"
May 9
Kilij liked RobAW's discussion Kudo's to Omnipod and their support team
May 9
Wren replied to RobAW's discussion 'Kudo's to Omnipod and their support team' in the group OmniPod Users
"I've had great experiences, too, and never a bad experience. It really does make a difference."
May 8
RobAW added a discussion to the group OmniPod Users
Thumbnail

Kudo's to Omnipod and their support team

I have to share my recent experience wit Omnipod CUstomer Support in Canada, it's worth sharing.We planned a 2,046 km (one way) road trip to my daughters graduation in Antigonish, Nova Scotia. We were to leve Friday morning at 3:00am. Thursday night at around 7:00pm while packing my nox of pods, I realized that the full box of pods I had were the old ones, not wht I've been using the past 6 months. After kicking my butt for not realizing this sooner, I called the Canadian Support Line and spoke…See More
May 8
RobAW replied to jen627's discussion 'PDM Error?' in the group OmniPod Users
"I wouldn't say its made poorly or with poor quality parts. I've dropped mine numerous times onto the floor, and it's still in one piece with no sign of distress. Butt ugly? Yes. 1990's look and feal? Absolutely. Almost…"
Apr 24
RobAW replied to jen627's discussion 'PDM Error?' in the group OmniPod Users
"On the old PDM, I had the batteries die, and the PDM reset itself when I put new ones in. Insulet said that should never happen and sent me a new PDM right away. I don't see why dead batteries would cause the PDM to fail or for the pod to lose…"
Apr 24
RobAW replied to dishers's discussion 'Temp Basal issue' in the group OmniPod Users
"What is your Bolus Increment? My guess is, if it is set to 0.10, and you were trying to temp increase it by .05 as a result of the calculation, perhaps it's calculated value is less than your minimum bolus increment. Perhaps try to change your…"
Apr 17

Profile Information

The PRIMARY person in my life who has diabetes is
me
The PRIMARY person in my life who has diabetes has
Type 2 diabetes
How do you hope to benefit from TuDiabetes?
Share expernces with other diabetics
Date diagnosed
January 12, 1977
Type of treatment/devices you use
Pump
What pump model do you use, if any?
Omnipod

Comment Wall (11 comments)

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At 10:49am on October 6, 2010, RobAW said…
Thank you all for the wishes. It's hard to imagine another year has gone by so quickly, and as the numbers grow higher, so does the speed at which birthdays seem to arrive. I appreciate the kind words. Rob
At 10:18am on October 6, 2010, Doris D said…
At 8:53am on June 5, 2010, clarence haynes said…
Dear RobAW, Greetings from TOREONTO, ONTARIO, CANADA, where INSULIN was discovered by BANTING & BEST, JULY 30 1921. I too was diagnosed in 1977, with a BG of 880 and was clinically dead.Since then with my second chance, have being aROLE MODEL to over 45.000 diabetics and as a member of a LIONS CLUB, since 1972, is using their excellent prevention and awareness program through their 45.000 clubs in 205 countries to BE INVOLVED. Our website, BLUE ROSE DIABETES FOUNDATION, wwwbrdfoundation.com, is worth checking out, As a 92 partner in this site our aiom is to help dabetic, disabled, etc who fall through the cracks. clarence.haynes@sympatico.ca
At 1:39pm on June 4, 2010, Marie B said…
I think we are quite friendly too! here is another link you might be interested in

http://www.tudiabetes.org/group/omnipodusers

you can join even though you aren't using the Omnipod right now.
At 1:22pm on June 4, 2010, Linda G said…

You're welcome....
linda
At 11:07am on June 4, 2010, Doris D said…
Your welcome here's a link to a group you might be intrested in http://www.tudiabetes.org/group/type1sfrom7079. I took Type 1 in 73 so here we can share old war stories.
At 9:23am on June 4, 2010, catlover said…
HI Rob- Welcome to TuD. We are a very friendly and supportive community. We hope you like it here.
At 7:48am on June 4, 2010, Doris D said…
WELCOME TO OUR REALLY BIG FAMILY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
At 5:59am on June 4, 2010, Marie B said…
hi there Rob, welcome! here is a link to our Canadian Group

http://www.tudiabetes.org/group/canada
At 4:45am on June 4, 2010, Linda G said…
Welcome Home Rob....fellow Ontarian!

Here's a link to help our new member's get to know us better: http://www.tudiabetes.org/notes

Also please introduce yourself to our forum at http://www.tudiabetes.org/fourm/catagoirieintroduceyourself/listF
 
 
 

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