kristenstep23
  • Female
  • Noblesville, IN
  • United States
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Medtronic Customer Service. (poor experience)

Started this discussion. Last reply by kristenstep23 Feb 27, 2013. 5 Replies

Hello all,I wrote about a bad Medtronic experience I had over a month ago now. I wanted to update about how things have been since. After I did my last post, I was contacted by a Medtronic Social…Continue

Medtronic Customer Service. (poor experience)

Started this discussion. Last reply by Zoe Jan 3, 2013. 4 Replies

I have talked to a lot of people with diabetes who say that Medtronic has good customer service.I have had them for 9 years, and while I admit that most of that 9 years has been great in the last 2…Continue

 

kristenstep23's Page

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Zoe replied to kristenstep23's discussion 'Medtronic Customer Service. (poor experience)'
"Yes, I understand. I just thought since you mentioned financing concerns, I'd tell you about Animas' discount program. I'm guessing other companies have similar programs, but I've mentioned this before and several people…"
Jan 3, 2013
kristenstep23 replied to kristenstep23's discussion 'Medtronic Customer Service. (poor experience)'
"Zoe, Yeah.. I didn't say what pump I was settling on. If you look at my prior posts, you can see what I am going with. I didn't say because I didn't want the post to be about any other company. I just wanted it to be what it was…"
Jan 3, 2013
Zoe replied to kristenstep23's discussion 'Medtronic Customer Service. (poor experience)'
"You didn't say what pump you're settling on, but just an FYI: If you're considering Animas. They have a low income discount plan. You fill out income paperwork of course. But I not only got the $1,000 left after my insurance coverage…"
Jan 2, 2013
acidrock23 replied to kristenstep23's discussion 'Medtronic Customer Service. (poor experience)'
"I'm sorry you weren't happy. All of my contacts w/ them were through two different doctor's offices, as I moved between the pump and the CGM. I was sort of peeved at one sales rep as I'd just gotten the CGM and was right at the…"
Jan 2, 2013
kristenstep23 posted a discussion

Medtronic Customer Service. (poor experience)

I have talked to a lot of people with diabetes who say that Medtronic has good customer service.I have had them for 9 years, and while I admit that most of that 9 years has been great in the last 2 years it has gone way down hill. They have a great pump and I was willing to put up with it. But, recently I couldn't close a deal with them on a new insulin pump and most of it for reasons that were their fault. It was like pulling teeth to get them to come out to my house to show me new products.…See More
Jan 2, 2013
kristenstep23 replied to Heather's discussion 'Minimed/T:Slim?'
"Heather, i have been shopping pumps myself. The tslim is going to give you a touch screen, but knock out some other awesome features. I am considering Medtronic and Animas. I think the new Roche/ Accu-chek combo that came out is getting rave reviews…"
Nov 28, 2012
dsg1987 left a comment for kristenstep23
Nov 21, 2012
Linda G left a comment for kristenstep23
"We're so happy that you're finally here! Welcome home kristen.... This is a great place to share, to learn, and to grow...all the while meeting new people world wide, and making friends. Take a peek at some the groups when you get a…"
Nov 17, 2012
brokenpole left a comment for kristenstep23
"Welcome to the family!! On this forum you will learn so much. Most of what you will learn is that you are not alone. Everyone here is supportive and will provide answers to your questions. Search the site for answers. Read the discussions and blogs…"
Nov 16, 2012
kristenstep23 joined queer diabetic for universal healthcare's group
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Queer Diabetics

have you ever had to come out as a diabetic? ever had an endocrinologist get awkward when you mention you're queer? this group is for diabetics who also identify as lesbian, bisexual, gay, trans, queer, and/or questioning.
Nov 15, 2012
kristenstep23 liked queer diabetic for universal healthcare's group Queer Diabetics
Nov 15, 2012
Doris D left a comment for kristenstep23
"Welcome to our family my friend!!!!! look at the groups and join any u want to. I'm hoping u enjoy it here with us come join uson our live chat at the bottom of our homepage anytime u want to"
Nov 15, 2012
Marie B left a comment for kristenstep23
"hi kristen, welcome to the community!"
Nov 15, 2012
kristenstep23 is now a member of Diabetes community by Diabetes Hands Foundation: TuDiabetes
Nov 15, 2012

Profile Information

The PRIMARY person in my life who has diabetes has
Type 1 or type 1.5 (LADA) diabetes
How do you hope to benefit from TuDiabetes?
Don't know
Date diagnosed
April 1, 1982
Type of treatment/devices you use
Pump, Diet and Exercise
What pump model do you use, if any?
Minimed 722

Comment Wall (6 comments)

You need to be a member of Diabetes community by Diabetes Hands Foundation: TuDiabetes to add comments!

Join Diabetes community by Diabetes Hands Foundation: TuDiabetes

At 10:02pm on November 21, 2012, dsg1987 said…
At 7:06pm on November 17, 2012, Linda G said…

We're so happy that you're finally here!
Welcome home kristen....
This is a great place to share, to learn, and to grow...all the while meeting new people world wide, and making friends.
Take a peek at some the groups when you get a chance. Just go to the top of your page, and click on "Groups".
Once in, you can either peruse the wide array of available groups....or simply type a specific interest in the space provided.
Take in some of the blogs/discussions as well.
The resource boxes at the top of the home "Home" page, and
"About us" at the very bottom of your page and every page (the footer), offer you more information still.
-------------------------------------------------------------------------------------------------
Hope you find the support and information you came looking for.
Here is a useful link to get you on your way:
http://www.tudiabetes.org/notes
--------------------------------------------------------------------------------------------------
Hey, why don't you come join us in the TuD chat room?
You'll see us at the bottom of the home page.
We have a great time getting to know each other, sharing info and lots of laughs :)
It's on right now!
--------------------------------------------------------------------------------------------------
Take care....and keep in touch!

At 5:47am on November 16, 2012, SEAGATOR said…

WELCOME to our wonderful family. We are a very caring and supportive group. Questions? Please feel free to ask us. Please read the BLOGS the FORUMS and check out the many GROUPS for much valuable advice and information. WELCOME!!!

At 2:00am on November 16, 2012, brokenpole said…
Welcome to the family!! On this forum you will learn so much. Most of what you will learn is that you are not alone. Everyone here is supportive and will provide answers to your questions. Search the site for answers. Read the discussions and blogs for information. There are videos to help you understand diabetes and its treatment. Most of all there is family to talk to and vent to, if needed.
At 6:00pm on November 15, 2012, Doris D said…

Welcome to our family my friend!!!!! look at the groups and join any u want to. I'm hoping u enjoy it here with us come join uson our live chat at the bottom of our homepage anytime u want to

At 4:43pm on November 15, 2012, Marie B said…

hi kristen, welcome to the community!

 
 
 

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