kristenstep23
  • Female
  • Noblesville, IN
  • United States
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Medtronic Customer Service. (poor experience)

Started this discussion. Last reply by kristenstep23 Feb 27, 2013. 5 Replies

Hello all,I wrote about a bad Medtronic experience I had over a month ago now. I wanted to update about how things have been since. After I did my last post, I was contacted by a Medtronic Social…Continue

Medtronic Customer Service. (poor experience)

Started this discussion. Last reply by Zoe Jan 3, 2013. 4 Replies

I have talked to a lot of people with diabetes who say that Medtronic has good customer service.I have had them for 9 years, and while I admit that most of that 9 years has been great in the last 2…Continue

 

kristenstep23's Page

Latest Activity

kristenstep23 replied to kristenstep23's discussion 'Medtronic Customer Service. (poor experience)'
"I had a similar response when I called support a few years ago as well. In the issue I have currently been dealing with the associates are painting me to be the bad guy to the supervisors and the supervisor refuse to help me and in fact told me that…"
Feb 27, 2013
Skye replied to kristenstep23's discussion 'Medtronic Customer Service. (poor experience)'
"I'm sorry you also got their lousy service, but I'm a little bit glad to not be the only one! Over the last 10 years, I'd racked up such a set of ridiculous customer service experiences that I was just about convinced I had bad…"
Feb 24, 2013
Mommy of Three replied to kristenstep23's discussion 'Medtronic Customer Service. (poor experience)'
"After having 2 insulin pumps through Medtronic and 2 Dexcom SevenPlus systems, I am about to try out a new insulin pump company. I called Animas as they have talked about their Vibe pump to come by end of 2013. Animas works together with Dexcom (the…"
Feb 20, 2013
kristenstep23 replied to kristenstep23's discussion 'Medtronic Customer Service. (poor experience)'
"At the time yeah it was really about the money. At this point.. I have money that needs to go other places(pay off debts etc) but if I really wanted to I could just pay for the pump. I honestly am just so turned off by the customer service I…"
Feb 20, 2013
Terry replied to kristenstep23's discussion 'Medtronic Customer Service. (poor experience)'
"I wonder if Medtronic could offer you a better deal on a refurbished pump, one that may not be the latest model. I understand your frustration. Perhaps the best thing is to try to get a fix for your pump that you can live with financially. Maybe…"
Feb 20, 2013
kristenstep23 replied to deathjamm's discussion 'pump advice'
"Minimed is a great product. However, be weary of the customer service. See my previous posts for more information. My main concern after the initial cost would be if you have a balance for them for supplies.. they won't make payment…"
Feb 19, 2013
kristenstep23 posted a discussion

Medtronic Customer Service. (poor experience)

Hello all,I wrote about a bad Medtronic experience I had over a month ago now. I wanted to update about how things have been since. After I did my last post, I was contacted by a Medtronic Social Media team member. They wanted to make my experience better. They were the nicest of nice people. They cared about my concerns and I believe truly wanted to help. I did at that time receive a loaner pump as my current one has buttons that stick as well as other issues. The loaner pump obviously works…See More
Feb 18, 2013

Profile Information

The PRIMARY person in my life who has diabetes has
Type 1 or type 1.5 (LADA) diabetes
How do you hope to benefit from TuDiabetes?
Don't know
Date diagnosed
April 1, 1982
Type of treatment/devices you use
Pump, Diet and Exercise
What pump model do you use, if any?
Minimed 722

Comment Wall (6 comments)

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At 10:02pm on November 21, 2012, dsg1987 said…
At 7:06pm on November 17, 2012, Linda G said…

We're so happy that you're finally here!
Welcome home kristen....
This is a great place to share, to learn, and to grow...all the while meeting new people world wide, and making friends.
Take a peek at some the groups when you get a chance. Just go to the top of your page, and click on "Groups".
Once in, you can either peruse the wide array of available groups....or simply type a specific interest in the space provided.
Take in some of the blogs/discussions as well.
The resource boxes at the top of the home "Home" page, and
"About us" at the very bottom of your page and every page (the footer), offer you more information still.
-------------------------------------------------------------------------------------------------
Hope you find the support and information you came looking for.
Here is a useful link to get you on your way:
http://www.tudiabetes.org/notes
--------------------------------------------------------------------------------------------------
Hey, why don't you come join us in the TuD chat room?
You'll see us at the bottom of the home page.
We have a great time getting to know each other, sharing info and lots of laughs :)
It's on right now!
--------------------------------------------------------------------------------------------------
Take care....and keep in touch!

At 5:47am on November 16, 2012, SEAGATOR said…

WELCOME to our wonderful family. We are a very caring and supportive group. Questions? Please feel free to ask us. Please read the BLOGS the FORUMS and check out the many GROUPS for much valuable advice and information. WELCOME!!!

At 2:00am on November 16, 2012, brokenpole said…
Welcome to the family!! On this forum you will learn so much. Most of what you will learn is that you are not alone. Everyone here is supportive and will provide answers to your questions. Search the site for answers. Read the discussions and blogs for information. There are videos to help you understand diabetes and its treatment. Most of all there is family to talk to and vent to, if needed.
At 6:00pm on November 15, 2012, Doris D said…

Welcome to our family my friend!!!!! look at the groups and join any u want to. I'm hoping u enjoy it here with us come join uson our live chat at the bottom of our homepage anytime u want to

At 4:43pm on November 15, 2012, Marie B said…

hi kristen, welcome to the community!

 
 
 

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