"They wanted one of mine back and like others here, it took forever. Finally I called them and said that if they wanted it back, they needed to send out the tag and packaging. If they didn't do it within a week, I was recycling it like the…"
"got all of my replacements on Friday after a couple weeks(3 total) including a return shipping bag for one of my failed pods. they did send me an old pod on accident for one of the replacements, which I didn't realize until I had filled w/…"
"I just had one instance of that darn it... which caused the pump to refuse to re-activate a brand new pod, so wasted.
Not sure I know how to handle all of this except to pay extra attention to that darned unnecessary confirm prompt. Folks claim…"
"My replacement pods and return box arrived about 2 weeks ago, and it only took 2 days. I'm not sure if they expedited it but they did say they could overnight them and asked how many I had left. I had 10."
"they always ask me if my supply is ok, if it is they send them with the next shipment if not they send right away. I have been requesting they all be sent right away lately due to all the failures, and they honor your request if you ask them"
"Yeah, I had the same issue awhile back with my old pods. Insulet didn't send the replacement pods until some time later but, for some reason, they did send me a new pack of ten to get me to the next shipment. I did call my insurance company to…"
"I was told the new pods that failed would be in the next order so I won't find out until I get my next shipment. I didn't keep my new pods that failed so they won't be including a return envelope. They said they would replace them…"
"It does take a while. When I called to report another failed pod, I asked about the replacement ones I hadn't received yet and (half) jokingly asked if they were waiting on more to fail before they sent the replacements so they could make one…"
"Still awaiting 14 pods that I've called in, nothing yet. It will be 16 after I call in two more, all new, smaller pods. They told me there was a hold up in their shipping dept. Also suggested I call my supplier. The supplier laughed and said…"
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Welcome to our wonderful family. We are a very caring and supportive group. Questions? Please feel free to ask us. Please read the BLOGS the FORUMS and check out the many GROUPS for much valuable advice and information. WELCOME!!!
WELCOME TO OUR LOVING, CARING, AND UNDERSTANDING FAMILY MY FRIEND!!! Great to have you here with us!!!!Please feel free to check out our Forum, Blogs and Groups here!!! If u have any questions please feel free to ask any of us or put it on our forum. To answer any of us back just hit the "comment back "bar under our comments and you will go to our page where you can leave a comment to us and also read abit about us. Here's a link to help you get to know more about us: http://www.tudiabetes.org/notes
So you have heard of Giving Tuesday, right? Maybe you have seen the hashtag: #GivingTuesday. If you are like me, confused by all of the messages pointing in different directions floating around social media, you may be wondering, “What is Read on! →
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