Dear Sirs:



As delighted as I was to find the multiple invoices in my brother's mailbox, I don't think I'll be paying you



$2,500 for the upgraded pump. The reasons for this are two fold:



A. I shipped the old pump.3 weeks ago, in your OWN mailer. Via DHL. If they've lost it, it ain't my fault.(is



it?) B. I don't have a spare $2,500. And if this doesn't resolve/turn up, I'll not be able to keep this Cozmo + will have to



ship that back, thus losing original and loaner in the same transaction. Then I'll have to go back to using my



old 508 and that is going to be the absolute pits, after being spoiled by the Deltec Cozmo's features for the



past 2 years. I think I'd rather be back on shots. (almost..)



I anxiously await your swift and ominous reply.



Sincerely,



A type 1 pumper who should have shipped the old pump back as soon as she got it and is now



in some serious legal crap

Views: 0

Comment by Manny Hernandez on July 23, 2007 at 6:20pm
So, does mean your new adventure is about to end??? I am a bit at a loss.

BTW, did you get my voicemail while you guys were here in Orlando?
Comment by kassie on July 23, 2007 at 6:44pm
I had a similar issue, but was able to give them the serial number of my returned pump and the tracking number (it was UPS) along with the date and time they received it, which cleared it up. Did you note that info before shipping it?

Comment

You need to be a member of Diabetes community by Diabetes Hands Foundation: TuDiabetes to add comments!

Join Diabetes community by Diabetes Hands Foundation: TuDiabetes

Advertisement



REsources

From the Diabetes Hands Foundation blog...

How do you measure the work of volunteers?

329,040 minutes, 329,040 moments so dear. 329,040 minutes — How do you measure, measure volunteers? In smileys, in tears shed, in counsel, in cups of coffee. In units, in carb counts, in laughter, in strife. In 329,040 minutes – how …
Continue Reading

DHF Expands Board of Advisors

Diabetes Hands Foundation has always relied on partners and advisors to increase its understanding of the diabetes space, in order to better serve people touched by diabetes. Today this is as true as ever, as we proudly announce the expansion …
Continue Reading

TuDiabetes Team

DHF STAFF

Manny Hernandez
(Co-Founder, Editor, has LADA)

Emily Coles
(Head of Communities, has type 1)

Emily Walton
(Business Manager)

Mike Lawson
(Head of Experience, has type 1)

Corinna Cornejo
(Development Manager, has type 2)

Heather Gabel
(Administrative and Programs Assistant, has type 1)

DHF VOLUNTEERS


Lead Administrator
Bradford (has type 1)

Administrators
Lorraine (mother of type 1)
Marie B (has type 1)

Teena (has type 2)

Brian (bsc) (has type 2)

jrtpup (has LADA)

 

LIKE us on Facebook

Spread the word

Loading…

This website is certified by Health On the Net Foundation. Click to verify. This site complies with the HONcode standard for trustworthy health information: verify here.

© 2013   A community of people touched by diabetes, run by the Diabetes Hands Foundation.

Badges  |  Contact Us  |  Terms of Service