Are you sure you're diabetic? Is that tubing for bombing a plane?

Another day at the "doctor's" office....

I am fairly new to Fort Bragg, and found myself (and my two very active toddlers) at the clinic on post today-we were there for three very long hours--I needed a referral for an endo. and of course they couldn't give me one over the phone seeing as I have had type 1 diabetes for 22+ years, oh no, they required me to come into the clinic for an appt. just to have them "verify" that I am diabetic (oh what a sick joke the last 22 years have been!) So I sit and wait with two sick kids and they weigh me (ugh), take my height (as if I've grown in the last 15 years) take my blood pressure, only to have a PA ask me a series of lame questions including: "on a scale of 1-5 how willing are you to learn today? (uhhh a 5!), ask me what language I speak and prefer (ahhhh, I'm speaking English, aren't I?--is this a joke?) , Have I ever been pregnant (you think I brought these kids for moral support or fun?) or if I've ever had diabetes (DOH! Isn't that why I'm here) and when I say yes, Type 1 since age 8, he asks me if I take any medications (I am completely amused by now) I tell him I'm on the pump and he's clueless as to what that is (almost as clueless as the security at the airport that thinks the tubing is for bombing the plane) So I explain and tell him I take humalog....then (get this) he says that he can treat my diabetes that he has other diabetic patients (oh really, then why haven't you heard of humalog of know what th epump is?!) So I politely demand that he give me a referral for a doc off-post. He wouldn't do so and ended up giving me a referral for a doc at Womack, but since Womack is so understaffed I will prob. get to go off-post. I have a name of a doc I want t see, but was told that I don't get to pick the doc, that TriCare will assign me here we go again, me fighting the system to get the treatment I want and deserve. The funny thing is that when I called the office of the endo. that I wanted to see, they told me that I need a referral to see her-I said that I would pay out of pocket and I am self-referring and they refused to make an appt. for me. I was sternly told that they work off of referrals only. But franky, I am way more educated about my diabetes care than some PA that has known me for 5 minutes and who is clueless about the disease. Yet, somehow my care lies in his arms, and now worse yet, in the hands of TriCare! It may take a year, but I will get to see that doctor! I also just got notice that TriCare is requiring my doc to fill out a form explaining why I need to test 8-10 times a day b/c they don't want to pay for strips. Seeing as I don't have an endo. here yet, I haven't been able to get my strips the last two months (luckily I have extras) What BS! You would think that they would encourage preventative measures to avoid costly complications, but they don't!
If I have learned one thing from the moves and beaurocracy of military life, it's that you need to fight for what you want (when it comes to insurance companies & doctors offices) and that after seeing so many incompetant doctors, you really learn to appreciate a good doc and you learn early on which docs are good. It's a system of trial & error, but with a lot of effort and a good fight, you can find a good doctor-if you're willing to fight for one! Good Luck to you all that have to begin a new battle! (oh, and try not to bomb any planes with that "suspicious" tubing connecting to your detenator-errr, I mean insulin pump)

Views: 5

Comment by Emily Whiting on October 1, 2007 at 9:20pm
LOL man I can completely relate on how STUPID military "medical professionals" and TRICARE can be.
We are moving to Ft. Sill, OK so I called Tricare today and they want to send me to a DR in TEXAS! What the hell! Well hope you are doing good.
Comment by Amylia Grace on October 1, 2007 at 9:52pm
What the Flip?!?! Your story would be hilarious, if it weren't so frickin' stupid and ridiculous. I'm sorry you had to go through all the crap. I really don't understand why a doc wouldn't allow a patient to see them if you pay out of pocket. WTF? You're money isn't good there? A-holes! And ridiculous questions. Did you tell them where to stick it? I know you are a strong person and will recover from that crap, but what a bunch of bureaucratic b*******. I'm sorry, kins!!!
Comment by Terry Keelan on October 1, 2007 at 10:10pm
I don't know whether to laugh or cry . . .
Comment by Ken Winters on October 2, 2007 at 1:59pm
Isn't sarcasm great? It helps us all cope with the incompetence and nonsense we have to deal with on a regular basis. Your post made me laugh, almost cry, and get a little angry all at the same time.
Comment by MeadowLark on October 2, 2007 at 3:25pm
sigh.... Tricare? Arent they a fun bunch?
I'm with you as another military wife/mom
only so far they havent questioned my 6 times a day strips. At least not here in Moncks Corner... Maybe the difference is : I'm going under "Standard" instead of "Primary." I've a great doc too:)
Hang in there! hopefully they can learn from you:)
Comment by Catherine on October 3, 2007 at 11:39pm
I'm with Terry and Ken, I don't know whether to laugh or crikey at their gross stupidity. Thank goodness you are well informed about your disease, imagine if you had been newly disgnosed!
Comment by Cara on October 4, 2007 at 7:05pm
People are stupid. And as for the whole "I can treat your diabetes. I have other diabetic patients."... that is a bunch of crap. I like my primary care doctor, but I will not ever keep my diabetic care in the hands of anyone other than a specialist for the rest of my life. I did it for years, just seeing my primary care doctor. I should have seen a specialist all the time.
And don't you love the fact that they have to have a referral. I deal with that all the time too. And I don't even have to deal with TriCare insurance (I've heard the horror stories from friends).
Good luck and keep fighting. Prevention is so much more important that these stupid insurance/doctors/etc. think. They aren't the ones who have to live with the complications.


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