Ok last week I reported that the doc agreed after several weeks to send sign and fax my form for predetermination to the insurance company. Well.... Friday I got a call from the nurse stating based on previous conversations they thought I had already been denied and that is why it wasn't progressing and in that time they no longer had my original documentation and would I be willing to come down and provide them new documentation so they could sign and fax.
I wanted to cry... I was so mad...Well I am sure If I could have reached through the phone I would have... but I politely said of course. When I got there I said asked that I physicially hand this over to my docs nurse. I informed her that upon signing I wanted proof of faxing and I would come by and gain copies for my own documentation. She said of course.
I got a call about 2 hours later.
They signed the information. I asked did they also fax it ... I was then informed that they would not fax the information and that I would need to accomplish this task.
What is so maddening to me is I truly expected the insurance company to give me a hard time, but I have not even gotten that far, it has taken me several weeks just to get to the point of them (doc) signing it. I really thought if anyone would have been a champion helping me with this cause it would have been my doctor.
So Monday I pick up the papers and then figure out where I need to send them to. At least I'll know it will get sent off.
It is what it is... what they don't realize, is I don't give up, I am exceptionally stubborn... so this journey will be completed.