Does Insulet Have a Soul? Like most big corporations - NO!

I have been trying for months to get my Petite 8 year old a new smaller pump. She is very tiny and it would make a significant difference in her day to day life. I called Edgepark Medical - they told me that Insulet had instructed them to NOT sell anymore PDM's (controllers) for the new smaller pods. I have offered to just buy one out right as my insurance will cover the new PODS no problem but I need the controller. I then called Insulet and was informed that all new pod production was being sent to NEW clients only - that existing clients would just have to wait. Loyal customers that started with Omni Pods and help build their customer base are now being penalized for their loyalty and made to wait. I ask them (Insulet) if they could not at least consider the children and babies that the new smaller PODS would make a huge difference too and they said no - as soon as the new demand slowed down then they would start slowly allocating some to the patients using the old system. Again corporate GREED take priority over taking care of current patients and loyal customers. Thanks Insulet for allowing me to watch my little girls suffer for your profits - new technology will arise and competition will come - be sure the road you are paving is the one you want to travel.
Does anyone have any ideas on how I can get her the new PDM?

Views: 100

Comment

You need to be a member of Diabetes community by Diabetes Hands Foundation: TuDiabetes to add comments!

Join Diabetes community by Diabetes Hands Foundation: TuDiabetes

Advertisement



REsources

From the Diabetes Hands Foundation blog...

DHF receives $200,000 grant from Novo Nordisk

Grant given to support programs aimed at bringing together people touched by diabetes for positive change BERKELEY, CA: December 4, 2014 – Diabetes Hands Foundation (DHF) has received a grant of US$200,000 from Novo Nordisk to support programs aimed at Read on! →

Guest Post: World Diabetes Day 2014 on Twitter… sifting through the data

At Symplur we track hashtags, keywords, user accounts, and pretty much anything else on Twitter that has to do with healthcare. We collect the data and then build countless ways to slice it up so that we’re able to better Read on! →

Diabetes Hands Foundation Team

DHF TEAM

Manny Hernandez
(Co-Founder, Editor, has LADA)

Emily Coles
(Head of Communities, has type 1)

Mila Ferrer
(EsTuDiabetes Community Manager, mother of a child with type 1)

Mike Lawson
(Head of Experience, has type 1)

Corinna Cornejo
(Development Manager, has type 2)

Desiree Johnson  (Administrative and Programs Assistant, has type 1)

DHF VOLUNTEERS


Lead Administrator

Brian (bsc) (has type 2)


Administrators

Lorraine (mother of type 1)
Marie B (has type 1)

DanP (has Type 1)

Gary (has type 2)

David (has type 2)

 

LIKE us on Facebook

Spread the word

Loading…

This website is certified by Health On the Net Foundation. Click to verify. This site complies with the HONcode standard for trustworthy health information: verify here.

© 2014   A community of people touched by diabetes, run by the Diabetes Hands Foundation.

Badges  |  Contact Us  |  Terms of Service