can't get my meter or pump to download info onto my computer. Just noticed it's not compatible with windows 8. But I could swear I've gotten it to download before. To be honest, I've only had success downloading twice even with my older computer which I know was compatible. Anyone else having problems with this? Any advice? I'm horrible at writing down my numbers and being able to make sense of my notes when it's time for a doctor visit. I'm so frustrated.

Views: 29

Comment by Nicole on March 17, 2014 at 11:09am

Is it carelink for MiniMed that you download to?
I have the same problem, but with my Mac. Carelink customer service says their software isn't as up to date as our computers are. They tell me to just keep checking back and it's been 4 months!

Comment by Michelle on March 17, 2014 at 3:01pm

I got a new computer once (don't remember what version of Windows) and had trouble with Carelink. I called Minimed support and a very nice women spent about 40 minutes with me, helping me get everything set up right. It worked out fine after that. It's worth a try, if you haven't already done that.

Comment

You need to be a member of Diabetes community by Diabetes Hands Foundation: TuDiabetes to add comments!

Join Diabetes community by Diabetes Hands Foundation: TuDiabetes

Advertisement



REsources

From the Diabetes Hands Foundation blog...

DHF Joins Diabetes Advocacy Alliance

Diabetes Hands Foundation is incredibly honored to join the Diabetes Advocacy Alliance, an organization with the drive and potential to affect a powerful, positive impact on diabetes and healthcare policy. Diabetes Advocacy Alliance is a 20-member coalition of leading professional Read on! →

Helmsley Charitable Trust Renews Support for DHF

HELMSLEY CHARITABLE TRUST GRANTS SUPPORT TO DIABETES HANDS FOUNDATION FOR FOURTH YEAR  Funding in 2015 to support major transitions in programs and leadership at Diabetes Hands Foundation BERKELEY, CA: February 18, 2015 – The Leona M. and Harry B. Helmsley Read on! →

Diabetes Hands Foundation Team

DHF TEAM

Melissa Lee
(Interim Executive Director, Editor, has type 1)


Manny Hernandez
(Co-Founder, has LADA)

Emily Coles (Head of Communities, has type 1)

Mila Ferrer
(EsTuDiabetes Community Manager, mother of a child with type 1)

Mike Lawson
(Head of Experience, has type 1)

Corinna Cornejo
(Director of Operations and Development, has type 2)

Desiree Johnson  (Administrative and Programs Assistant, has type 1)

DHF VOLUNTEERS


Lead Administrator

Brian (bsc) (has type 2)


Administrators

Lorraine (mother of type 1)
Marie B (has type 1)

DanP (has Type 1)

Gary (has type 2)

David (has type 2)

 

LIKE us on Facebook

Spread the word

Loading…

This website is certified by Health On the Net Foundation. Click to verify. This site complies with the HONcode standard for trustworthy health information: verify here.

© 2015   A community of people touched by diabetes, run by the Diabetes Hands Foundation.

Badges  |  Contact Us  |  Terms of Service