can't get my meter or pump to download info onto my computer. Just noticed it's not compatible with windows 8. But I could swear I've gotten it to download before. To be honest, I've only had success downloading twice even with my older computer which I know was compatible. Anyone else having problems with this? Any advice? I'm horrible at writing down my numbers and being able to make sense of my notes when it's time for a doctor visit. I'm so frustrated.