We were in the airport and we were in line and then the security guard calls my friend over out of the line . He notices she has a bump under her shirt on her hip side . So she lifted her shirt up so he could see , and asked her what is that ? she told him well that is an insulin pump . He then replys he has never seen one and he wants her to remove it so he can examine it better and runs the wand over her . She and I both were removed out of the line and then told we would have to wait untill they were through which meant we would miss our flight . Well we certainly did miss our flight and a whole lot more . She was so mad she broke down in tears and we had to go home she was unable to fly or do much of anything at this point . Anyway to make a long story short she is waiting to hear from american airlines and she is furious and she wants them to pay for embarassing her . Im not sure what other ppl must have thought about what was going on but let me tell you we were getting some rather nasty looks as well . I was just wondering if any of you have had such an expierience ? and if so how did it turn out ? Please post any comments or suggestions you might have on how to handle this . thanks .
Edit :well my friend wendy just heard from a rep with the airline . she is not sure what she can do since we were not strip searched (her words not mine ) she does not understand the embarassment as we put it . and if we truly felt that embarassed we should not be wearing a pump at all . I was floored to say the least . My friend and I cannot believe the cold , hearted response that wendy and I have received . I received a letter from the airline telling me that they really did not understand what embarassment I suffered as a result of being security checked ? did they totally misunderstand what happened ? I dont know I am going to be making some phone call tommorow from work . I have a part time job now got it yesterday and I am thrilled cause I only have to go into the office for like 3 hrs and the rest I can do from home computer which is a good thing and I am so happy about it . That was the only good thing that happened today the airline fiasco is another matter . wendy is ready to drop it and move on and i am thinking that is the wrong thing to do what say the rest of you ?