TuDiabetes

Sarah Keech

It feels like everything is going wrong today.

Sometimes it seems like diabetes is 10% of the problem and dealing with incorrect medical bills is 90% of the problem once we have reached an age where we pay our own bills. For awhile I had 2 insurances. You would not believe the billing errors when I had 2 and was not yet at an age (in U.S. usually people of 65 have two insurances) where the billers would expect that. Every procedure came with a battle. I guess no one wants to hire someone who can actually keep clean records eventhough plenty of people are out of work and plenty of capable people are probably available. But I have to say the companies that make insulin pumps are the worst in this area because a dollar portion of a pump is a lot higher than a portion of a lab draw. I feel like they go after every penny and they are big, rich companies. So we have to fight to make sure we do not get forced into paying more.It really ruins the rest of the day to get an invoice with an amount I do not owe.
EVERTIME I GET A NEW PUMP THE NEXT PUMP COMPANY SCREWS UP THE BILLING AND SENDS ME AN INVOICE FOR MONEY I DO NOT OWE THEM. Last pump was Minimed Medtronic. They tried to bill an extra $5K until I started contacting a lawyer. Now Animus. The whole reason I went with a new company was to not deal with another medical billing nightmare. Always are mail is delivered after the office is closed. I was promised that they would credit me a certain amount if I mailed them my old pump. I mailed them my old pump and they have never credited my account for it. Last time I received an invoive they said the invoice was mailed before they received my pump and I owe nothing. Now a few months later ANOTHER $727 bill. THE MEDICAL BILLING PROBLEMS ALONE THAT COME WITH DIABETES MAKES ME WANT TO HANG MYSELF!!!!
I called Animus today regarding my pump which I was originally told I would owe zero dollars for after my insurance paid their ccontractual amount and I mailed my old Minimed pump to them. Then, after I received the pump, I was told I would owe $199 for the new pump. I paid the $199. In September I got an invoice for $727 more. I called and was told I owed nothing more. Yesterday I received another invoice for $727. I spoke to someone at Animus today that told me that they did receive my old pump and have not credited my account for it yet but after crediting my account I would owe twenty seven more dollars. Are they planning to send ionvoices to me with give me me new verbal claims about how much I owe until I pay the whole $727+$199=$926 more than the original agreement. I hate this type of crap.
On top of this problem I think I really screwed up an interview today for a position I really want. I got too nervous and mixed up dividends with coupons. How much of an idiot can I be? My confidence was so low today. Probably because it seems everything is going wrong.
I tried a recipe last night of tofu marinated in red wine sauce. It was okay. Not worthy of redoing. Maybe tonight I will make curry with lentils and rice. My noble scent hounds would rather have chicken. I am the vegan so I will give some chicken to my husband and hounds. Usually I will not purchase any animal product. I guess I feel bad that I was so pissy with my husband this morning because of all these problems that have nothing to do with him. I am hoping chicken will be a comfort food for him.
Maybe the United States citizens who pump insulin should start class action lawsuites for the harassment we feel when we keep receiving invoices for money we were told we would not owe or do not owe. I am sure I am not the only one experiencing this feeling of "I already have to deal with this crappy chronic disease but why don;t you kick me when I am down with more $100 to $5K invoices I am not supposed to be receiving for a few years!"

Share  Twitter

Comment

You need to be a member of TuDiabetes to add comments!

Join this Ning Network

Sarah Keech Comment by Sarah Keech on November 21, 2009 at 9:45pm
Anna,
I like my Ping. I did not upgrade my previous MinimedMedtronic pump until it was long past the warranty date. I had read on the British Diabetes website that you really only need a new pump once every seven years, so I waited seven years. The main quality I like about the ping versus my old Minimed is that it hurts a lot less to change the cannula site. Your pump probably is like this already. I use the all in one angled inset.. I haven't gotten into using the software so much because I write everything down on a log I made out of spreadsheet. Manny Hernandez had mentioned some free software that we can log everything into, like meals I believe, which sounds interesting. Hopefully it is still up on his page. Minimed's silhouette infusion sets were so painful that I would wait until the site was no longer absorbing insulin before I changed my cannula site. Minimed's quicksert, which was to help insert the cannula, was a horrible, painful, very spring loaded device that created a lot of scar tissue and my site often ended up bleeding back into the cannula and blocking the supply of insulin. The easier cannula seems more inportant to me than the areas where minimed is excelling because I cannot get good control with having to hesitate so much about changing my site everytime. It is soo easy with Anamus. It is less painful often than checking my blood sugar. As I said earlier, you have this. Maybe I will get more knowledgable anout the software soon. I tried the new thing where your supposed to be able to download what you eat to a list so the pump calculates the carbs for carb boluses. So far I have not been able to get that to work and need to call Anamus regarding that. We, diabetics, know our carbs pretty much anyway unless we are eating something unusual.
FatCatAnna Comment by FatCatAnna on November 20, 2009 at 9:28pm
Hey Sarah,

Man oh man - you are having a crappola time right now! Like you say, it's hard enough that we have to take care of our health, try not to stress ourselves, and then bing, bang, boom, you're being asked to cough up money that you didn't know you had. I would be ready to be in a straight jacket. Just glad you are putting down your thoughts to us here in writing - it may not solve the problems you are having - but at least you're getting them off your chest. Just try to keep tabs on what is going out dollar wise, and make sure you don't get ripped off. I know, easier said then done, but I'm the type of person that won't let things rest and maybe you're the same.

BTW, how are you finding the Animas pump? Being American, am assuming you bought the Ping, but maybe not. Here in Canada, it just arrived this month, but I can't afford to upgrade, so still using the 2020 and hopefully it keeps on ticking past it's 4 year warranty!

Hope the chicken dish made your hubby and dog smack their lips at meal time!

Anna from Montreal aka FatCatAnna - The Trials and Tribulations of a Diabetic
Brett Comment by Brett on November 20, 2009 at 8:20pm
Hi Sarah,

I'm sorry to hear about the problems that the pump companies have been giving you. I agree, sometimes all the extra crap that comes along with Diabetes is almost worst than the disease itself. It's so frustrating to have to fight day and night for basic things that we have to have just to stay healthy. I suppose it would be different if we didn't pay tons of money for good insurance, but to be hassled around after paying so much for good coverage is just adding insult to injury.

Unfortunately, I don't really know any way around it other than to say don't give in. The only way we really win is if we keep fighting and not let the big companies bully us around.

Take care of yourself!

Brett

Spread the word

Loading…

Follow Us

Diabetes Hands Foundation Facebook Page

Tell Others About TuDiabetes

Receive our Monthly TuDiabetes Newsletter
Newsletter Archive

Our Other Programs

EsTuDiabetes
Word In Your Hand
Drawing Diabetes
Diabetes Supplies Art
No-Sugar Added Poetry

Groups

Diabetes Resources


TuDiabetes Team

Founders
Manny Hernandez
Andreina Davila
Interim Lead Administrator
Kristin
Administrators
Scott
Teena
On Maternity Leave
MelissaBL

Other Volunteers

© 2010   Created by Diabetes Hands Foundation, P.O. Box 9421, Berkeley, CA 94709.
Diabetes Hands Foundation (DHF) is a 501(c)(3) nonprofit. Donations to DHF are eligible to be deducted.

Disclaimer
The contents of TuDiabetes is for informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition, including without limitation diabetes. Never disregard professional medical advice or delay in seeking it because of something you have read on TuDiabetes.

If you think you may have a medical emergency, call your doctor or 911 immediately. The Diabetes Hands Foundation does not endorse any specific tests, physicians, products, services, procedures, opinions, or other information that are advertised or mentioned on the web site.


TuDiabetes®, TuDiabetes.org®, Word in Your Hand™, Drawing Diabetes™, Diabetes Supplies Art™ and No-Sugar Added Poetry™ are trademarks or registered trademarks of the Diabetes Hands Foundation.

Badges  |  Contact Us  |  Privacy  |  Terms of Service