Things Are Changing!

The migration of TuDiabetes has begun

Content created between now and the launch of our new site on April 20th will NOT be moved to that new home, but our community values and Terms of Service still apply during this time.We are not accepting new members during this transition period. If you want to join the TuDiabetes community please send an e-mail to We will send you an invitation to join after the migration is completed.

Read about the migration and see images of the new site!

I am having trouble downloading info from medtronics paragigm pump and one touch meter. I have tried on my PC with Windows XP and my macbook. Any suggestions???

Views: 72

Comment by Betty J on January 13, 2013 at 10:27am

Best source for info would be to call Medtronic.

Comment by Howie767 on January 13, 2013 at 11:38am

OneTouch software is located here
You need to buy a cable from them.

Comment by Jenny on January 13, 2013 at 12:39pm
thanks for the info, I have the BD USB cable
May have to call medtronics
Comment by acidrock23 on January 13, 2013 at 2:37pm

W/ Medtronics, you need the CareLink transmitter. It goes into a USB port. I think that there's something a bit funky that you have to do to install it but it was years ago and I don't remember exactly what it is, like sign in as an admin on your computer and use a command line prompt to get it to connect. Sorry I can't provide better info. is a link to some info that may help. I don't bother d/l my meters any more and just use the data I put into my pump and CGM and it works ok. I like the Carelink reports a lot. They have some useful data!

Comment by Jenny on January 13, 2013 at 2:51pm
thanks, yes I have read that I need the transmitter, i've been working on this for hours!!! I do not have a CGM and I have been having a few issues with my BS lately. I will just bring both my devices to my Dr and she can download them.
Comment by acidrock23 on January 13, 2013 at 2:58pm

It may be useful to see if you might be able to stop by before your appointment to d/l the stuff on their system? Doctors usually have the "Pro" version of Carelink that provides snazzier looking graphs (compiled from the .csv file of your complete data...) but the other reports are useful too. I like to check them out before I go see her. A lot of times, if I see something, I'll just adjust the pump *before* my appointment as I sort of blow it off until the last minute but, since you don't have the USB thing, it would probably get you a better appointment for whatever you are paying for it to get the doc the data ahead of time?


You need to be a member of Diabetes community by Diabetes Hands Foundation: TuDiabetes to add comments!

Join Diabetes community by Diabetes Hands Foundation: TuDiabetes



From the Diabetes Hands Foundation blog...

DHF Joins Diabetes Advocacy Alliance

Diabetes Hands Foundation is incredibly honored to join the Diabetes Advocacy Alliance, an organization with the drive and potential to affect a powerful, positive impact on diabetes and healthcare policy. Diabetes Advocacy Alliance is a 20-member coalition of leading professional Read on! →

Helmsley Charitable Trust Renews Support for DHF

HELMSLEY CHARITABLE TRUST GRANTS SUPPORT TO DIABETES HANDS FOUNDATION FOR FOURTH YEAR  Funding in 2015 to support major transitions in programs and leadership at Diabetes Hands Foundation BERKELEY, CA: February 18, 2015 – The Leona M. and Harry B. Helmsley Read on! →

Diabetes Hands Foundation Team


Melissa Lee
(Interim Executive Director, Editor, has type 1)

Manny Hernandez
(Co-Founder, has LADA)

Emily Coles (Head of Communities, has type 1)

Mila Ferrer
(EsTuDiabetes Community Manager, mother of a child with type 1)

Mike Lawson
(Head of Experience, has type 1)

Corinna Cornejo
(Director of Operations and Development, has type 2)

Desiree Johnson  (Administrative and Programs Assistant, has type 1)


Lead Administrator

Brian (bsc) (has type 2)


Lorraine (mother of type 1)
Marie B (has type 1)

DanP (has Type 1)

Gary (has type 2)

David (has type 2)


LIKE us on Facebook

Spread the word


This website is certified by Health On the Net Foundation. Click to verify. This site complies with the HONcode standard for trustworthy health information: verify here.

© 2015   A community of people touched by diabetes, run by the Diabetes Hands Foundation.

Badges  |  Contact Us  |  Terms of Service