Congrats Rob. You certainly deserve the Transparency Award for helping our members to deal with Roche, when necessary. I still use my AccuChek Compact Plus and still find it to be very accurate when compared with other meters I have been given. I usually give away other meters when I get them. Thanks again for your help when members need it.
hi rob any information about how it is coming along with the acceptance of the accu-chek spirt combo insulin pump release to the peoplein the USA FDA still haveing problems with accepting the combo pump in the USA .i hope it will be soon on the market. i am on the list for the new pump when it is on the market.
oh thanks Rob. every time I need to use it, I have to figure it out all over again. funny I was just thinking about you as I was reading the discussion on MM's customer service. don't want to bore everyone again with how amazing I feel you guys are.
somehow one of my meters is exactly one month off (showing today as "8-15") guess I better not download that one. wonder how I did that???
I think you need to report to Roche that there is a problem with the new AccuCheck Compact plus meter (all black with the hour glass shape). This meter will lose the time and date settings for some undetermined reason. I used to thinl this problem only existed with my meters. However, the same problem occured with replacement meters. Now there is a new topic on Tudiabetes with reports of the same problem from other users. See:
Rob- Sorry I missed your B-day yesterday. I was very happy to receive a new Compact-Plus today, I had to call CS on Sunday 'cause a test strip was jammed in the meter and the drum wouldn't move. They sent me a new Plus and I am using it already. I sent back the malfunctioning meter as per the reps request. Very happy with the Company, thought I would let you know.
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