Congrats Rob. You certainly deserve the Transparency Award for helping our members to deal with Roche, when necessary. I still use my AccuChek Compact Plus and still find it to be very accurate when compared with other meters I have been given. I usually give away other meters when I get them. Thanks again for your help when members need it.
hi rob any information about how it is coming along with the acceptance of the accu-chek spirt combo insulin pump release to the peoplein the USA FDA still haveing problems with accepting the combo pump in the USA .i hope it will be soon on the market. i am on the list for the new pump when it is on the market.
At 8:38am on September 6, 2011, Kellykins763 said…
Hi Rob,
Thanks for the welcome. I have had my Accu-chek Compact Plus for two years approx. and I have noted that I can not buy a calibrating solution for it. How oftern should I be replacing my unit?
HI Rob my daughter really loves using the accuchec aviva has tried others but has cone back to her original, I copy down her blood sugars for her DR,we go again in 3 weeks for a diary review Tammie
oh thanks Rob. every time I need to use it, I have to figure it out all over again. funny I was just thinking about you as I was reading the discussion on MM's customer service. don't want to bore everyone again with how amazing I feel you guys are.
somehow one of my meters is exactly one month off (showing today as "8-15") guess I better not download that one. wonder how I did that???
I was looking at the pictures on the TuD home page and when I saw the Combo(?) package show up it reminded me of something that I never expressed when I received my Spirit.
Could Roche please use a lot less packaging? At a minimum, it would save Roche a ton of money, plus it would be better for the planet.
I think you need to report to Roche that there is a problem with the new AccuCheck Compact plus meter (all black with the hour glass shape). This meter will lose the time and date settings for some undetermined reason. I used to thinl this problem only existed with my meters. However, the same problem occured with replacement meters. Now there is a new topic on Tudiabetes with reports of the same problem from other users. See:
Rob- I didn't see the friend invite when I sent the thanks to you. That was just for the offer of future help. I always love to have new friends. Thanks again !
Rob- Sorry I missed your B-day yesterday. I was very happy to receive a new Compact-Plus today, I had to call CS on Sunday 'cause a test strip was jammed in the meter and the drum wouldn't move. They sent me a new Plus and I am using it already. I sent back the malfunctioning meter as per the reps request. Very happy with the Company, thought I would let you know.
Above is a photo of Diabetes Hands Foundation’s own Manny Hernandez with the stars of the Diabetes Co-Stars Video, “Strength in Numbers.” In case you haven’t heard the news yet, there is a new video making it’s way through the … Continue Reading
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Rob Muller, Roche Diabetes Care's Comments
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{HUGS}
How are you doing, Rob? Please let us know if there is anything we can do at this tough time you are going through, man.
Congrats Rob. You certainly deserve the Transparency Award for helping our members to deal with Roche, when necessary. I still use my AccuChek Compact Plus and still find it to be very accurate when compared with other meters I have been given. I usually give away other meters when I get them. Thanks again for your help when members need it.
Blessings and thanks for your valuable input!
Congrats on your award. The way that you have personally reached out to many people here to answer questions and offer help is just great.
...brian
Congrats Rob on receiving the Transparency Award & thank you for all you do to make TuDiabetes a better place for us touched by diabetes.
is this you in the background?
hi rob any information about how it is coming along with the acceptance of the accu-chek spirt combo insulin pump release to the peoplein the USA FDA still haveing problems with accepting the combo pump in the USA .i hope it will be soon on the market. i am on the list for the new pump when it is on the market.
Thanks for the welcome. I have had my Accu-chek Compact Plus for two years approx. and I have noted that I can not buy a calibrating solution for it. How oftern should I be replacing my unit?
Thanks,
What is the difference in the 360 for around 50 and the other instant downloader that is around $100?
Thanks, Spicysmom
somehow one of my meters is exactly one month off (showing today as "8-15") guess I better not download that one. wonder how I did that???
I was looking at the pictures on the TuD home page and when I saw the Combo(?) package show up it reminded me of something that I never expressed when I received my Spirit.
Could Roche please use a lot less packaging? At a minimum, it would save Roche a ton of money, plus it would be better for the planet.
Fair Winds,
Mike
http://www.tudiabetes.org/group/accuchekusers/forum/topics/accuchek-compact-plus-issues
The Roche representatives who answer the service line infer that this is an uncommon issue. I am not so sure now. Please contact me off line.
AaronM
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Above is a photo of Diabetes Hands Foundation’s own Manny Hernandez with the stars of the Diabetes Co-Stars Video, “Strength in Numbers.” In case you haven’t heard the news yet, there is a new video making it’s way through the …Continue Reading
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