After fighting with my insurance, waiting for months and pacing the house all day. I got my Dexcom this afternoon. I plugged it in to charge it but nothing happens. Tried different outlets, even plugged the usb cable in. The usb cable clicks when you plug it in and the wall charger does not. Both do not plug in all the way. Of the several outlets the last time it showed an empty battery. It has beeped 2 times while being plugged in for almost 6 hours but the charge level hasnt changed. I am so bummed.
I have been reading everything on their site and watching videos for days. What a huge letdown to open the box and finally have it in my hands, look at the paperwork, plug it in and get nothing.
I would appreciate any kind of help or ideas you guys can give before I can get to customer service tomorrow morning. Thanks